76 percent of meeting planner respondents are now rebooking meetings, but cite that flexible low-risk hotel contracts are extremely
Lodging: How to Deliver Service with a Smile from Behind the Mask”
What has happened to customer service? It is the essence of, and foundation upon, which our industry has been built. Excellent customer service is
Knowland Releases 2020 Meeting Planner Survey Data
ARLINGTON, Va. - Today, Knowland, the leader in meeting and events analytics, and ConferenceDirect, a full service in-person, virtual, and hybrid
Challenging the Hotel Data Status Quo: Why Everything You’ve Always Done May Now Be Wrong
Kristi White and special guest Mike Medsker, co-founder and president of Focal Revenue Solutions, discussed topics that ranged from demand to revenue
Happy Holidays from Knowland
Hotel Business: Knowland, Meetings and Events Volume Up 15% in November
ARLINGTON, VA— November U.S. monthly meetings and events volume increased 15% over the previous month, according to the latest data from Knowland, the
Knowland Announces U.S. Meetings and Events Data for November 2020
Leader in group hospitality analytics sees meeting growth continue to rise month over month. ARLINGTON, Va. — Dec. 11, 2020— November U.S. monthly
Knowland Announces the Passing of CEO Robert Post
It is with profound sadness that Knowland announces the passing of Knowland CEO Robert Post. Bob passed away unexpectedly on December 4, 2020. We
Leveraging Information for Hotel Recovery in the New Normal of 2020/2021
Kristi White and special guest Jason Freed, founder and editor of Hotel Recovery 2020 discussed a number of topics including how the industry is